The greatest testament to the quality of our work is what our customers have to say about us.
Thank you so much for you superb job that you did for my daughter at 307G St. You did an excellent job and went beyond what either she or myself expected. Your employees were professional, caring and timely in their work. Your sub who did the trenching was more than professional and went way beyond the scope of the contract. My daughter was so pleased and relieved that the work was done efficiently and on time just like you had said. Thank you so very much for the work you did.
— Tony M., Sparks, NV
I got estimates from 3 outfits and Michaels was the one who performed the job for $184 instead of the $5000 - $7000 quoted by the other two. They took the time to figure out what they could do to solve my problem, and within my means. I'm very grateful and would highly recommend them. Mike and Greg rock!!!
— Sharon Wood, Sparks
I’ve been using you for years for all your services because your so good!
— Teal O.
Mike found a problem that could have been disastrous later. The whole experience with Mike was perfect!
— Julie F.
As always - you're the ones I hate to need but love to have!
— Teal O., Sparks, NV
Everyone was fantastic! Michael's will be the only plumbers I will ever use. Thank you, Thank you!
— Renee J
Love my new Rinnai.!! Installer was the greatest. I will recommend your firm and the Rinnai to all my friends.
Keep up the great work.
— A Hill, Reno, NV
I would like to thank all of the people at Michaels Plumbing and One Hour Heating & Air, especially Linda, Phil & Trudy, for all the help they gave me.
I bought a new air conditioner from them that I guess was a "lemon". The AC made a loud noise that I could not live with.
Phil, thank you for not giving up until the problem was solved. Linda, thank you for hanging in there until the problem was found.
I would recommend One Hour & Michaels to anyone who needs help with their AC, furnace or plumbing.
Many thanks also to all the people I bothered on the phones so many times!
— Yvette S., Reno, NV
Great service & tech. Thanks.
— Don M.
Very personable and efficient.
— Bud M., Reno, NV
Appreciated quick service installing new water heater - by the boss no less!
— Cathie R.
Greg is spectacular, professional and knows what he is doing.
— Jacques M., Reno, NV
Thank you for responding to my emergency quickly and professionally.
— Loraine S., Reno, NV
Don't let it go to your heads - but you guys rock!
— Jon M.
I have given your number to several people. I was very pleased with the service.
— Marsh N.
He was so good, I asked if he was going to be involved in our upcoming work.
— Charles L.
Second time we have used your company. We wouldn’t call anyone else. Have given your cards to several people. Thanks.
— Connie P.
This is the 4th time I’ve called you. Very pleased with the work.
— JoAnn L.
Todd’s professional attitude & work was greatly appreciated. Todd is a wonderful ambassador for your company.
— Jim H.
Exceptional service from you guys. Herk is great, like having a family member help us! Thank you!
— Murray & Barbara T., Reno, NV
Diana is always so pleasant on the phone. It makes it a complete pleasure!
— Lisa W.
Wonderful Service. Will use you again!
— Rhonda H., Reno, NV
I think you are great and wouldn’t think of using anyone else!
— Donna C.
I have used Michael's Plumbing on multiple occasions on my rental in Reno and each time received excellent service at a reasonable price. As a general contractor myself, I understand the difficulty in operating a service oriented business and their tech's are top notch. The owner also takes the time to discus the project with you to make sure you are satisfied. I highly recommend this firm.
— Jack Gallagher, Reno, Nv.
Would definitely call you again when needed - would also recommend. Thank you.
— Kay B.
To all the wonderful people at Michael's & One Hour - Your determination to offer the most amazing customer service is very appreciated by our entire family! I will refer you to everyone!!
— Carie G., Reno, NV
The tech did a clean, neat, efficient job. Thank you!
— Sylvia A., Reno, NV
Thank you for fixing our pipe. You are our only plumber!
— Pam P.
I refer you to everyone who needs your service. You are great!
— Diana F.
Pleased with quick response, pleasant attitude & quality of work.
— Edward L., Reno, NV
So glad to have such good response and service. Thank you very much!
— Martha R., Sparks, NV
I have had superb service from Michael's. I appreciate your honesty and excellent service. Both Greg and Herk have been outstanding! Thank you!
— Sara S., Reno, NV
We are always satisfied with the service
— John H.
Your company is wonderful, thank you. I will always call you!
— Judista Y.
Thank you for going beyond the call of duty. You were an enormous help to our sanity during our time of crisis.
— Joan W.
I was pleased and the price was good.
— Donna B.
Michael’s Plumbing is “THE BEST”
— Hilda A.
I have complete confidence in the servicing that your firm does and has done!
— Norma W.
I have known & recommended Michael's Plumbing for a few years but this was the first time I needed their services personally. I called after hours & Jesse contacted me in less than 5 minutes. He was here about an hour later (right when he said he would be here.) He was polite, professional & didn't make a mess. He had the problem fixed pretty quickly and then took the time to discuss a future project with us. He gave me some very useful advice & recommendations to help us plan for the project. The employees at Michael's are an extension of Michael himself & that is why we will continue to recommend & use your company. Thank You!
— Darrin Heying, Reno, NV
All I can say is congrats to you for your above average organization. My first initial contact on the phone with Hannah was great. Hannah was very sympathetic, and attentive to my newly discovered dilemna, and was quite eager in setting an appointment with one of your professionals. I’ve had previous experience with your company and requested Paul for my new problem, since he had done work here before. Paul was right on target within the appointment time scheduled, and arrived with his usual friendly greeting, and when advised of the problem situation went right to work rectifying the situation in a more than adequate timetable. I hope I don’t have to avail you of your services anytime soon, but be well assured if I do it will be Michael’s I call, and if the need arises for any of my friends who might need a reputable company. If all your personnel are anywhere near Paul and Hannah, you must be very proud. Thanks again.
— Dennis M.
I was expecting that the excavation would be extremely messy, clean up was great & exceeded my expectations. Thank you.
— Dierdre M.
We were very pleased with Mike and your company!
— Karen K.
I was impressed how you squeezed us into your full schedule on short notice.
— Terry M.
Saw your truck in our area and have used you ever since. Great company – you have come after hours and done a great job. Paul is a professional and you are lucky to have him.
— Al C.
Outstanding craftsmanship. Completely qualified for all plumbing and heating needs. Expert craftspeople and outstanding work.
— Ken & Marian Waldis, Sparks, NV
The work was done quickly & efficiently. I never have qualms calling your company.
— Sherri D.
Phil - My thanks for your service and generosity on my service call of 2/3/16. Your professional demeanor and knowledge is amazing. The furnace is running perfect now. It is, and has been, an honor to be a client of your firm and your services. You're a "good man". Thank you.
— Terry S., Reno, NV
Brian was the best tech I have ever worked with.
— Frank A., Dayton, NV
Very pleased with people on the phone and Mike who did the work.
— Rick W.
Service was fast and wonderful.
— Diane R.
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